Legal information

Draft text. Must be reviewed by a lawyer (Norway / EEA) and translated before launch. Items marked TODO need real company details.

1. Who is responsible

VP NORDIC SAUNA AS, organisation number 938 728 275 (“we”). We decide why and how your data is processed (data controller). Contact for all privacy matters: info@vpsauna.com. We have no data protection officer.

2. What we collect

Request form: your full name, phone number and the sauna configuration you chose.
Proof of consent: the time and wording of your consent and of the terms you accepted.
SMS verification and abuse protection: the code sent to your number, the time and result of attempts, and your IP address.
Server logs: our hosting providers automatically log IP address, time, requested page and browser type when you open the Site.
Messages: what you write to us when we contact you or you contact us.

Just browsing and using the 3D configurator does not send personal data to us. Your choices stay in your browser until you submit the request form. We collect no special categories of data (health, religion, etc.) and do not ask for them.

3. Why we use it and on what basis

Verify your number, prepare a personal offer and contact you about it by SMS, WhatsApp or phone: your consent (GDPR Art. 6(1)(a)).
Keep proof of your consent and answer complaints or claims: our legitimate interest in documenting compliance and defending legal claims (Art. 6(1)(f)).
Prevent abuse, spam and attacks, keep the Site secure: our legitimate interest (Art. 6(1)(f)). You may object, see section 9.
If you become a customer: to deliver the contract (Art. 6(1)(b)) and to keep accounting records as required by law (Art. 6(1)(c)); this is covered by our separate order terms.

Providing your name and phone number is voluntary, but without them and your consent we cannot verify your number or prepare an offer. No fully automated decisions or profiling take place.

The request form has two required boxes:

you accept the Terms of use and have read this Privacy policy;
you consent to the processing of your name and phone number for the purposes above, and agree that we may contact you about your request by SMS and WhatsApp on the number you entered.

Without ticking both you cannot receive the SMS code or submit a request. We use your contact details only for this request. We send no newsletters or other marketing; if that changes, we will ask for a separate, optional consent first.

To limit abuse we allow at most 2 requests per day and a limited number of SMS codes and code attempts. This is counted in your browser (item “lim”, see Cookie policy) and, once the server side is live, also by IP address and time.

You can withdraw consent at any time by writing to info@vpsauna.com, as easily as you gave it. Withdrawal does not affect processing done before it. After withdrawal we stop contacting you and delete your data, except what we must keep by law or need to defend a legal claim.

5. Who receives the data

We do not sell your data. It is shared only with service providers that process it on our behalf under data processing agreements, and with others only where the law requires:

hosting and delivery of the Site and its server (Vercel Inc. and Railway Corp.);
SMS verification provider (TODO: name);
email and messaging services our team uses to receive your request;
WhatsApp (Meta), only if you agree to be contacted there and write to us or we write to you;
Meta Platforms Ireland Ltd. processes the data of WhatsApp messages (such as your number, time and device data) as an independent controller under its own policy: whatsapp.com/legal/privacy-policy-eea. We do not control this processing.
authorities, courts or advisers (lawyers, accountants) when required by law or needed to establish or defend a legal claim.

6. Transfers outside the EEA

Some providers, including our hosting providers, are based in or may process data in the USA. We use such providers only if the transfer is covered by an adequacy decision (for example the EU–US Data Privacy Framework) or by the EU Standard Contractual Clauses. You can ask us for a copy of the safeguards at info@vpsauna.com.

7. How long we keep it

Request, name, phone number and configuration: up to 12 months after our last contact with you, then deleted. If you withdraw consent, earlier.
Proof of consent: while the data is kept and, afterwards, up to 3 years to document compliance and defend claims.
SMS verification and abuse-protection data (including IP address): up to 30 days.
Server logs at hosting providers: according to their short standard periods.
Accounting records, if you become a customer: 5 years, as required by the Norwegian Bookkeeping Act.

8. Security

The Site is served over encrypted HTTPS, access to the data is limited to those who need it, and we use processors that provide appropriate security. If a breach is likely to put you at risk, we will notify you and Datatilsynet as the law requires.

9. Your rights

You have the right to: access your data and get a copy; correct it; have it deleted; restrict processing; object to processing based on our legitimate interest; receive the data you gave us in a common format (portability); and withdraw consent at any time. Write to info@vpsauna.com. We answer within one month and may need to confirm your identity first. The services are free of charge unless a request is clearly unfounded or excessive.

You may complain to the Norwegian Data Protection Authority, Datatilsynet (datatilsynet.no), or to the authority in the country where you live or work. We would appreciate the chance to resolve it with you first.

10. Children

The Site is meant for adults. We do not knowingly collect data from persons under 18. If you think a child has sent us data, write to us and we will delete it.

11. Changes

We update this policy when our processing changes. The date below shows the latest version. We tell you about material changes on the Site and, if we hold your contact details, directly.

Last updated: 8 November 2026.

1. Who we are and what this site is

These terms (the “Terms”) govern your use of vpsauna.com (the “Site”), operated by VP NORDIC SAUNA AS, org. no. 938 728 275 (“we”, “us”). By opening or using the Site you agree to the Terms. If you do not agree, do not use the Site. Last updated: 7 November 2026.

2. Beta test – the Site is a work in progress

The Site is a test (beta) version. It is provided for evaluation and feedback only. Features, texts, images, 3D visualisations, product ranges, options, dimensions and the whole Site may be incomplete, inaccurate, changed, interrupted, reset or removed at any time without notice. We may keep the Site in beta for as long as we alone decide, for an unlimited period, and we have no obligation to finish, launch, maintain, support, update or keep it available. Nothing on the Site is a promise that a product, option or service exists or will exist.

3. “As is” – no warranties

To the maximum extent permitted by law, the Site and everything on it are provided “as is” and “as available”, without any express or implied warranty, including accuracy, completeness, fitness for a particular purpose, uninterrupted or error-free operation, security, or absence of viruses or defects. You use the Site at your own risk.

4. Illustrations are not a specification

Configurator images, 3D models, colours, textures, wood types, heater and chimney placement, dimensions, bench layouts and similar content are schematic illustrations. They are not drawings, technical specifications, installation instructions or a binding description of the goods. Real products may differ. Only a written offer or order confirmation from us states what is actually offered.

5. No offer, no contract, no price

Nothing on the Site is a binding offer. A request you send is only an invitation for us to contact you and is not an order. Prices are not shown on the Site. A contract arises only when we confirm an order in writing and, if we require it, you accept our written offer. We may decline, change or withdraw any request, offer or configuration at any time without giving reasons. Goods are made to order; mandatory consumer rights (including any right of withdrawal and its statutory exceptions for goods made to your specifications) are not affected by these Terms.

6. Availability and changes

We do not guarantee that the Site, the SMS verification, the contact form or any notification will work, be available, be delivered or be secure at any time. We may suspend, restrict, modify or discontinue any part of the Site, block users, and delete or reset any data submitted during the beta period, at any time and without liability. Requests may be lost or delayed; do not rely on the Site for anything urgent or important and contact us by other means if you need confirmation.

7. Limitation of liability

To the maximum extent permitted by law, neither VP Nordic Sauna nor its owners, directors, employees, developers, designers, contractors, hosting and service providers or their affiliates (together the “Released Parties”) are liable for any loss or damage arising from or in connection with the Site or your inability to use it, including errors, inaccuracies, downtime, data loss, failed or delayed SMS or messages, third-party services, or decisions you make based on the Site; and in no event for indirect or consequential loss, loss of profit, revenue, business, goodwill or data. Because the Site is provided free of charge, our total aggregate liability to you for all claims is limited to NOK 0 (zero) to the extent the law allows. Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, such as liability for intent or gross negligence, personal injury, or your mandatory consumer rights.

8. Safety, installation and legal compliance

Information on the Site is general and is not professional advice. Sauna heaters, wiring, chimneys, fire safety distances, ventilation, foundations, permits and building rules (including requirements in your municipality) are the sole responsibility of the buyer and installer; the manufacturer’s manuals and local regulations always take precedence over anything shown on the Site. Use a sauna responsibly and consult a doctor if you have health concerns. We are not responsible for installation, use or misuse of any product.

9. Your use of the Site

You must provide correct information, must be at least 18 years old (or have the consent of a guardian), and may not: use bots, scrapers or automated tools; probe, test or attack the Site or its security; submit false or someone else’s data or phone number; send spam or abuse the SMS or contact functions; copy, resell or reverse engineer the Site. We may block access and report abuse. You are responsible for any costs charged by your mobile operator and for the content you submit.

10. SMS, WhatsApp and third-party services

The Site relies on third-party services (for example SMS delivery, messaging platforms such as WhatsApp, hosting and fonts). We do not control them, do not guarantee their availability, and are not responsible for their terms, security, content or acts. Links to other sites are provided for convenience only.

11. Intellectual property

The Site, its design, texts, logo, images, 3D models and code are owned by us or our licensors and protected by law. You receive a limited, revocable, non-transferable right to view the Site for your personal, non-commercial use. Feedback or suggestions you send may be used by us freely and without compensation. Brand and product names such as Harvia and HUUM are trademarks of their respective owners and are used only to describe options; we are not affiliated with, endorsed or sponsored by them. Third-party components are used under their own licences (see “Third-party licences”).

12. Personal data and cookies

How we process your personal data is described in the Privacy policy and the Cookie policy. Data submitted during the beta period may be deleted at any time.

13. Changes to these Terms

We may change these Terms at any time by publishing a new version on the Site; the new version applies from publication. If you keep using the Site after that, you accept the changes, to the extent permitted by law.

14. General

If a provision is invalid or unenforceable, the rest remains in force and the provision is replaced by a valid one that comes closest to its purpose. Our failure to enforce a right is not a waiver. These Terms are the entire agreement about the use of the Site. We may transfer our rights and obligations to a successor or affiliate. We are not liable for delay or failure caused by events beyond our reasonable control (force majeure). Notices to you may be given electronically, including on the Site or to the contact details you provided. To the extent permitted by law, claims against us must be raised within 12 months of the event. If the language versions differ, the English version prevails to the extent permitted by law.

15. Governing law and disputes

These Terms are governed by Norwegian law. Disputes are brought before the courts of Norway, with Sør-Rogaland tingrett (Stavanger) as the venue. If you are a consumer, you keep the mandatory rights and the home forum you have under the law of your country of residence, and you may contact the Norwegian Consumer Authority (Forbrukertilsynet) or the Consumer Council (Forbrukerrådet).

16. Contact

info@vpsauna.com

Cookie policy

What we store

The Site uses only browser storage (localStorage), not tracking cookies. Necessary items: “lang” (your language choice), “consent” (your cookie choice) and “lim” (daily counters of requests, SMS codes and code attempts, used to prevent abuse; deleted by you at any time, and reset daily). They stay on your device until you clear them.

Optional cookies and analytics

None are used at present. If we add analytics or similar tools, they will only run after you click “Accept all”. Fonts are hosted on our own server.

Your choice

You can change or withdraw your choice at any time via “Cookie settings” at the bottom of every page. Refusing is as easy as accepting and is remembered.

Third-party licences

three.js

Inter font

Trademarks

Harvia and HUUM are trademarks of their respective owners. They are named only to describe heater options. We are not affiliated with them.